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The interface between SMARTCRM and proAlpha connects many information categories: master data of customers and products, current figures for sales and order volumes, etc. These data are the basis for a full panoramic view for all customers and planning related issues. SMARTCRM accesses the data available in the ERP system and connects them with the relevant customer or prospect data. Thus, field service and office associates see the current sales revenue and sales trends and can react accordingly to changes. Since the data are maintained centrally, each in their usual environment, duplication of efforts is dropped.

With SMARTCRM.ERP.proALPHA, you combine the powerful features of both systems. Any data can be read from the proALPHA-ERP using the configurable and customizable interface, such as:

  • Addresses
  • Contacts
  • Product master data
  • Tickets / Complaints
  • Quotation / Order positions, PDF files
  • Sales
  • Order on hands
  • Open item
  • Multiclient capability
  • Multicurrency capability

You would like to know more about SMARTCRM.ERP.proALPHA or still have questions? Please contact us.