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The interface between SMARTCRM and Infor-ERP connects many information categories, needed on both sides: master data of customers and products, current figures for sales and order volumes, temporary valid information on discount actions, etc… These data are the basis for a full panoramic view of all customers and planning related issues. SMARTCRM accesses the data available in the Infor ERP system and connects them with the relevant customer or prospect data. Thus the field service and the office associates see the current sales revenue and sales trends and can react accordingly to changes. Many evaluations and planning possibilities within the CRM system reach a significantly higher level and gain automatically in quality. Since the data are maintained centrally, each in their usual environment, duplication of efforts is dropped.

With SMARTCRM.ERP.Infor, you combine the powerful features of both systems. Any data can be read from the Infor-ERP using the configurable and customizable interface, such as:

  • Addresses
  • Contacts
  • Product master data
  • Quotation and order positions
  • Sales and contribution margin
  • Order on hands, incoming orders
  • Open item
  • Any individual tables, e.g., conditions, discounted prices
  • Multi-client capability
  • Multi-currency capability

Do you still have questions about SMARTCRM.ERP.Infor, please contact us!