Intensification of the strategic partnership: HABEL relies on SMARTCRM
Since 2011, HABEL GmbH has been a cooperation partner of SMARTCRM GmbH. Today, the company is also a customer of the CRM specialist. The DMS manufacturer chose SMARTCRM as a CRM system to support its sales and marketing processes. In return, SMARTCRM GmbH uses HABEL for its document management from now on.
HABEL is one of the leading software companies in the field Document Management. Since 1991, HABEL has developed, with a high level of expertise, Document Management Systems that can be customized to the customer’s requirements.
The optimal integration of DMS and CRM is allowed due to the standard interface to Document Management. For instance, it is possible to call up documents in HABEL directly from SMARTCRM at the push of a button. Furthermore, data, including automatic indexing, can be transferred from SMARTCRM to HABEL with just one click.
SMARTCRM is familiar with the already installed software solution by HABEL abas-ERP. Since abas Software AG is a long-term cooperation partner of SMARTCRM GmbH, the CRM manufacturer has also a standard interface. The quotations will be transferred over it to SMARTCRM as PDF and filed electronically in the relative customer file. Furthermore, SMARTCRM imports data figures and analyses them at different levels.
The targeted sales activities are from now on supported by many other evaluations, for instance, the direct overview of the number of HABEL modules per customer or the order prognosis for new or existing customers.