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Excerpt from our customer list

Over 400 companies use SMARTCRM in their everyday activities.
SMARTCRM is used successfully in all kinds of industries. Thanks to
its modular structure, SMARTCRM adapts perfectly to the specific
requirements of each industry.

Nach Branche:

Aavid Kunze GmbH
Project requirements
  • Interface to abas ERP
  • Extensive evaluation possibilities
  • Complete activity history
  • Centralized information pool
  • Fair trade lead acquisition
ADA Cosmetics International GmbH
Project requirements
  • Interface to abas-ERP
  • Centralized data management
  • Offer tracking
  • Project management
  • Comprehensive analysis
  • Transparent internal communication
AIS GmbH
Project requirements
  • Transparent processes
  • Central data maintenance
  • Detailed sales analyses
  • Interface to abas Business Software
Aluminium Rheinfelden GmbH
Project requirements
  • Interface to SAP
  • Quotation preparation
  • Extensive selection options
Avedium Technologie GmbH
Project requirements
  • Interface to Lotus Notes
  • Central status of data
  • Multiple client capability
  • Optimal offer tracking
Avenum Technologie GmbH
Project requirements
  • Multiple client capability
  • Transparent processes
  • Central database
  • Central offer storage
  • Interface to Lotus Notes
bdtronic GmbH
Project requirements
  • Mapping of the head office and subsidiaries via clients
  • Quote preparation
  • Statistic evaluations
  • Improved project management
  • High system stability
Berstscheiben Schlesinger GmbH
Project requirements
  • Interface to the ERP system FOSS
  • Optimal communication between field service and back office
  • Complete quotation tracking
  • CTI functionality
Bluhm Systeme GmbH
Project requirements
  • Interface to Baan
  • Connection to Lotus Notes
  • Multi-currency support
bredent GmbH & Co. KG
Project requirements
  • Bi-directional interface between SMARTCRM and proALPHA
  • Transparent customer data
  • Detailed evaluations
  • Optimized visit planning
Bremicker Verkehrstechnik GmbH & Co. KG
Project requirements
  • Interface to abas ERP
  • Central access to all customer information
  • Complete documentation of activities
  • Interface to Microsoft MapPoint
  • Marketing support
Brillen-Profi-Contact GmbH
Project requirements
  • Transparent customer communication
  • Assignment of features for targeted customer approach
  • Interface with abas ERP
  • Centralized data storage
  • Flexible and customizable
Burghardt+Schmidt GmbH
Project requirements
  • Standard interface to abas ERP
  • Bundling of all information from the sales and service process
  • Optimizes sales and service projects
  • Task and appointment planning via a standardized tool (PIM)
BVS BLECHTECHNIK GmbH
Project requirements
  • Quote tracking
  • Sales analyses
  • Interface to abas ERP
CCL Design Stuttgart AG
Project requirements
  • Interface to Infor
  • More efficient working processes
  • Increased communication within the internal and field sales team and within departments
C. Christophel GmbH
Project requirements
  • Transparent data maintenance
  • Sales analyses
  • Definition and visualization of targets
Coats GmbH
Project requirements
  • Order documentation
  • Analysis of sales figures
  • Interface to SAP
CTX Thermal Solutions GmbH
Project requirements
  • Central data maintenance
  • Optimized communication
  • More efficient sales processes
  • Quote preparation
  • Optimized customer service
DALTON COSMETICS GERMANY GmbH
Project requirements
  • Interface to Sage ERP
  • High usability
  • Offline capability
  • Comprehensive reporting
  • Seamless offers monitoring
Daniel Gruppe GmbH
Project requirements
  • Optimized data management
  • Optimized communication between internal and field sales teams
  • Interface to ERP house solution
  • Standardized database
  • Optimized customer service
DELTA-V GmbH Büro- und Betriebseinrichtungen
Project requirements
  • Quotation tracking with automated resubmissions (workflow)
  • Service management
Dienes Werke GmbH & Co. KG
Project requirements
  • Interface to abas Business Software
  • Extensive sales analyses
  • Optimized sales controlling
  • Seamless overview of customer activities
di-soric GmbH & Co. KG
Project requirements
  • Connection to Microsoft® Office
  • Quote preparation
  • Statistic evaluations
  • Duplicate checking
  • Classification according to features
  • Forecasts/planning
DOERING GmbH
Project requirements
  • Central bundling of all customer information
  • ERP interface to Sage Office Line Evolution 2015
  • Offline capability
  • Quotation writing and tracking
  • CTI functionality
Automatic-System Dreher GmbH
Project requirements
  • Contact management for the call center
  • Quote tracking
  • Equipment administration
Eaton Technologies GmbH
Project requirements
  • Project/property business
  • Multi-lingual and multi-currency support for quote preparation
  • Interface to PSIpenta
Eckerle Industrie-Elektronik GmbH
Project requirements
  • Interface to abas-ERP
  • Detailed evaluations
  • Offline capability
  • Complaint management
EMPUR® Produktions GmbH
Project requirements
  • Central pooling of all data
  • Offer letters
  • Project monitoring
  • Interface to proALPHA
  • Extensive analyses
  • Selections and Mailings
Endrich Bauelemente Vertriebs GmbH
Project requirements
  • Price calculation
  • Interface to abas ERP
fimotec-fischer Montagetechnik
Project requirements
  • Improved internal and external communication
  • Activity history
  • Follow-ups
  • Quote tracking
  • Sales analyses
CARL GEISSER AG
Project requirements
  • All data on the field sales team employees' notebooks, even offline
  • Interface to Navision
  • Multi-lingual quote preparation, including quote tracking
  • Multi-currency support
GMÖHLING Transportgeräte GmbH
Project requirements
  • Documentation of sales activities
  • Evaluation of sales figures
Gödde GmbH & Co.KG
Project requirements
  • Quote preparation
  • Sales analyses
  • Interface to SAP R/3
H+K Härte- Oberflächentechnik GmbH
Project requirements
  • Overlapping address and activity management
  • Interface to abas ERP
  • Wide range of evaluation and analysis options
  • Centralized data storage
Hänssler Hydraulik GmbH Dichtungstechnik
Project requirements
  • Central database
  • Standard interface to abas ERP
  • CTI function
  • Order tracking
  • Extensive evaluations
HABEL GmbH & Co. KG
Project requirements
  • Interface to HABEL DMS
  • Interface to abas ERP
  • Multifaceted analysis
  • Optimized field service connection
  • Offline access per Notebook
  • App for iPads
Erwin Halder KG
Project requirements
  • Smooth interaction between SMARTCRM and abas ERP
  • Various sales analyses
  • User-friendly interface
  • Optimized communication between internal and field sales teams
C. Hasse & Sohn Inh. E. Rädecke GmbH & Co. KG
Project requirements
  • Central data maintenance
  • Bi-directional interface to abas ERP
  • Quotation preparation and tracking
  • Optimized communication between internal and field sales teams
  • Automation of workflows
Herrmann Ultraschalltechnik GmbH & Co.KG
Project requirements
  • Multi-lingual quote preparation
  • Quote versioning
  • Interface to abas ERP
HERWE - chemisch-technische Erzeugnisse GmbH
Project requirements
  • Quote management and sample shipping
  • Target agreements
  • Interface to abas ERP
Harro Höfliger Verpackungsmaschinen GmbH
Project requirements
  • Multi-lingual quote preparation
  • Machine management
  • Service history
IHSE GmbH
Project requirements
  • Interface to abas Business Suite
  • Centralized data management
  • Offline access by field sales team employees
  • Detailed sales analyses
iNOEX GmbH
Project requirements
  • Flexible standard interface to abas Business Software
  • Standardized data records
  • More efficient workflows
  • Greater time savings
Jacob GmbH
Project requirements
  • Visit planning
  • Offline access by field sales team employees
  • Interface to proALPHA
JANSER GmbH
Project requirements
  • Location changes for equipment
  • Evaluation of sales figures
  • Interface to B2
Johnson Outdoors Vertriebsgesellschaft mbH
Project requirements
  • Competition management
  • Connection of field sales team employees
  • Optimized internal and external communication
  • Interface to abas ERP
  • Reporting
  • Planning
KAISER Präzisionswerkzeuge AG
Project requirements
  • Automation of customer-related processes
  • Comprehensive analyses of sales figures
  • Interface to Infor ERP COM
  • Offline capability
  • Optimized field sales team connectivity
B. Ketterer Söhne GmbH & Co. KG
Project requirements
  • Field service connection with offline availability
  • Interface to Infor COM
  • Many evaluation options
  • Interface to DMS ELO
MAFELL AG
Project requirements
  • Interface to abas Business Software
  • Complex sales analyses down to invoice item level
  • Complex bonus program
  • Particular feature: SMARTCRM in purchasing
MAGE Roof & Building Components GmbH
Project requirements
  • Interface to proALPHA
  • Offline capability
  • Optimal field service connection
  • Wide-range of evaluations
  • Central database
Messer Cutting Systems GmbH
Project requirements
  • Interface to Baan ERP system
  • Creation and tracking of offers and contracts
  • Extensive evaluations
  • Complete activities history
  • Multilanguage capability
Hans Oetiker Metallwaren- & Apparatefabrik GmbH
Project requirements
  • Interface to Brain
  • Sales analyses
  • Contact management
OfficeXpress GmbH
Project requirements
  • Up-to-date overview of how campaigns are progressing
  • Detailed evaluations at the press of a button
  • Precise target group definition for marketing campaigns based on characteristics
  • Interface to AS/400
Ortlinghaus Unternehmensgruppe
Project requirements
  • Data merging from two independent SAP systems in SMARTCRM
  • Globally networked sales organization
  • Consolidated sales analyses in various currencies
  • Project-oriented working
PAJUNK Medical Produkte GmbH
Project requirements
  • Interface to MAJESTY-ERP
  • Field service connection
  • Offer tracking
  • Sales targets
  • Devices management
  • Mobile CRM
PENTAC Polymer GmbH
Project requirements
  • Supplier management in CRM
  • Optimal visit preparation
  • Integration of ERP Comarch
  • Offline access to all CRM data
  • CRM App for iPhone/iPad
PROJAHN Präzisionswerkzeuge GmbH
Project requirements
  • Standard interface to abas business software
  • Field service connection
  • Extensive evaluation options
  • Complaint management
PRO CLIENT GmbH
Project requirements
  • Project requirements
  • Project management
  • Forecast reports
  • Field service connection through the App
  • Marketing support
pro med instruments GmbH
Project requirements
  • Interface to MAJESTY-ERP
  • Field service connection
  • English user interface
  • (Forecast) evaluations
  • Project management
  • Quotation tracking
Carl Roth GmbH + Co. KG
Project requirements
  • Optimization of the quotation tracking
  • Wide range of evaluations
  • Simplified purchasing processes
  • Standard interface to abas ERP
  • Standard interface to Habel
Schöler GmbH
Project requirements
  • Interface to proALPHA
  • Simplified Quotation Management
  • Comprehensive analysis options
  • Improved field links
  • Optimized service processes
Sitema GmbH & Co.KG
Project requirements
  • Quote tracking
  • Sales analyses
  • Interface to abas ERP
Steinfels Swiss Division der Coop Genossenschaft
Project requirements
  • Interface with Microsoft Dynamics AX
  • Offline access
  • Visit planning
  • Quoting and tracking
  • Analyzes also for distributors sales
  • Machine and equipment management
Fritz Stephan GmbH Medizintechnik
Project requirements
  • Interface to abas Business Suite
  • Complete electronic customer file
  • Central data storage
  • Visit reports
  • Continuous quotation tracking
STOPA Anlagenbau GmbH
Project requirements
  • abas ERP interface
  • Transparent sales processes
  • complete documentation
  • Extensive analysis
  • Established sales control
  • Systematic planning
SUCO Robert Scheuffele GmbH & Co. KG
Project requirements
  • Interface to abas ERP
  • Interface to HABEL DMS
  • Complaint management
  • Optimal Lead Management through business card / signature scanner
SVG Medizinsysteme GmbH & CO. KG
Project requirements
  • abas ERP interface
  • Quotation generation with price determination
  • CTI function
  • Centralized data management
Adolf Telsnig e.K. Forst- & Gartentechnik
Project requirements
  • Transparent flow of information
  • Connection and coordination of the field sales team
  • Target agreements
  • Marketing campaigns
  • Numerous evaluations and analyses
  • Interface to Microsoft® MapPoint®
TRANSA Spedition GmbH
Project requirements
  • Sales planning
  • Sales reports
U-E-T Gianfranco Gualtieri e.K.
Project requirements
  • Quote management
  • Central data storage
  • Machine management
UFP Deutschland GmbH
Project requirements
  • Central, transparent data storage
  • Optimized sales processes
  • Cross-departmental communication
  • Interface to AS/400
  • Extensive evaluations and analyses
  • Marketing campaigns
Union Werkzeugmaschinen GmbH Chemnitz
Project requirements
  • Cost optimization
  • Standard interface to Infor ERP
  • Identical data for all employees
  • Optimized customer service
  • Optimized service processes
Walther Systemtechnik GmbH
Project requirements
  • Offline access over notebooks
  • Creation of visit reports
  • Scheduling and task management
  • Fair trade lead acquisition
  • Extensive evaluation possibilities
  • Interface to ERP and DATEV
Wieland Antriebstechnik GmbH & Co. KG
Project requirements
  • Standard interface to abas ERP
  • Optimized flow of information between internal and field sales teams
  • Extensive sales analyses
  • Offline capability
Wiha Werkzeuge GmbH
Project requirements
  • Transparent data maintenance
  • Optimized internal and external communication
  • Interface to Navision
  • Overview of sales targets
  • Versatile analysis options
ZIMM Maschinenelemente GmbH & Co. KG
Project requirements
  • Interface to abas ERP
  • Versatile analysis options
  • Up-to-date figures available daily
  • Transparent data
  • Intuitive, user-friendly operation

New Customer

SUCO Robert Scheuffele GmbH & Co KG
The key to the CRM decision was the bidirectional standard interface to abas ERP.