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Glossary

Workflow

A workflow represents an IT-based, defined and structured sequence of operations within an organization. This can be for example, business processes in which certain employees are active in a sequence of activities within a defined order. Beginning and end of the workflow are also defined as processes. Important in this respect is the review of the workflow for possible improvements and to question whether the implementation makes sense. The operations are managed in the workflow management.

Workflow Management

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